Taking care of you and taking care of us measuring and installing in your home.
Curtains2U take the health of both their customers and their staff seriously and know that even once we move from Level 3 to Level 2 that the Covid-19 virus will not be gone from our shores. We need to restart the NZ economy and for Curtains2U to be part of the economic restart we will need to visit your home. For many of you this may be worrying as you have only had those in your own bubble inside your home for several weeks. Please be assured we do take both the health of you and our staff seriously so we would like you to know what we will be doing to minimise any risks of virus transfer while working in your home.
Here’s what we will do to take care of you in your home when we come to quote, measure or install.
WELLBEING CHECK
All staff have been advised that they are not to book quotes, measures or installations if they are feeling unwell. If you have had a booking made by someone who is feeling unwell then we will book you with another sales consultant or installer at your earliest convenience.
CLEANING & SANITISING BETWEEN VISITS
Following expert advice, we have implemented cleaning regimes, using strict hand cleaning and sanitising practices for our staff entering your home. All vehicles have been equipped with kits containing commercial grade hand sanitiser, effective against 99.9% of viruses and germs, single use wipes, disposable gloves and bags for sealing and disposal of cleaning materials. All mobile staff will use these as they leave one home and before they enter another to ensure their hands are clean at all times.
All staff driving company vehicles shall clean the interior of the vehicle to include steering wheel, gear stick, door handles both inside and outside of the vehicle and the dashboard. (i.e. any hard surface that may harbour Covid-19)
MASKS & GLOVES
Our staff will be equipped with 2 masks, one for them and one for you (it will be your choice to wear this). They will also have gloves and will ask that as you handle the samples that you wear the gloves.
CLEANING YOUR HOME
We are taking extra steps to ensure we leave your home as “virus free” as we found it. We will sanitise any surface we are in contact with after we complete your measure or installation with universal wipes, a strong disinfectant product. Please let us know if you have any aversion to us using these products in your home. Our staff are equipped with kits to complete this process.
